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Exit, Voice, and Loyalty

Pocket • 1970

Exit, Voice, and Loyalty

Av Victoria and Albert Museum (COR)

2 vurderinger • 4.5 av 5

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Om boken

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, "exit," is for the member to quit the organization or for the customer to switch to the competing product, and the other, "voice," is for members or customers to agitate and exert influence for change "fr...Vis mer

Om boken

ISBN

9780674276604

Publiseringsår

1970

Språk

Originaltittel

Exit, Voice, and Loyalty

Format

Pocket

Frakt og retur

Frakt

Brukte bøker sendes av selgeren. Forventet leveringstid etter pakken er sendt er 2-4 dager.

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Omtaler · 0

2 vurderinger • 4.5 av 5

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