TQM : Text with cases

Custom Expl Direct Cust Relation

Evans O

Managing for Quality and Performance Excellence

James Evans

Exploring Strategy: Text & Cases

Richard Whittingtong

Management Information Systems

Kenneth Atchity

McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

Julie K. Johnson

Crafting and Executing Strategy

Thompson/Peteraf/Gamble/Stickland

Quality and performance excellence

James R.Evans

Quality and preformance excellence

James Acaster

Exploring strategy

Gerry Johnson,

Quality Management for Organizational Excellence: Introduction to Total Quality

David L. Goetsch

Business Ethics - Concepts and Cases

Manuela Aberger

Indtroduction to Materials Management

J. R

Project Management

Jeffrey P. Bakken

Management Accounting; Information for decisi…

Anthony Absolom

Management Control Systems

Kenneth Abraham

Global Logistics & Supply chain management

John Mangan

Strategic Management

Frank Rothaermel

Lean Production for competitive advantage

John P McNicholas

Organizational Behaviour

Soraya French

Quality & Performance Excellence

James R. Evans

Fundamentals of Strategy

Gerry Johnson,

Operations Management sixth edition

Nigel Slack

Business Cases for Negotiation

Mark Brown and Peter Cleaverley

Customer Relationship Management concepts and technologies

Francis Buttle

Organization Development & Change

Thomas G.

Service Management Operations, Strategy, Information Technology

James A. Fitzsimmons

Operation Management

Nick Slack,

Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

John Maxey

Achieving Software Quality Through Teamwork

Isabel. Evans

ISO 9000 and Beyond

H. James Harrington

Kvalitetsforbedring som håndverk : håndbok for praktikere

Bjarne Berg Wig

Business marketing strategy : cases, concepts, and applications

V. Kasturi Rangan

Quality Without Tears

Philip B. Crosby

Implementing Total Quality Management

Lesley Munro-Faure

Advanced management accounting

Robert S. Kaplan